While the architecture of any deployment is specifically designed to meet the individual requirements the information below can be used as a general guideline.

OS : Ubuntu - Latest LTS version
Database : MySQL- Latest LTS version
ElasticSearch : (If required) - Latest version_compare


Ideal for sites with less than 1 million calls per year

Single Node

Typically consists of 3 servers
1 Database Server.
1 Replication slave
1 Web Server
MySql Database replication to slave
No Disaster recovery options


Galaxy deployments include Elasticsearch and MySQL.
Elasticsearch is used to ensure rapid retrieval of information.

Suitable for sites over 1 million recorded interactions per year.

The minimun requirement:
4 servers
3x Elasticsearch nodes.


Multi Site
Consists of two or more Galaxy sets.
Provides full database replication across all nodes.
Adding more Galaxy sets allows for multi-region or multi-national deployments.

Interaction Archive Player is also available from the Genesys App Foundry

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