Notices

15th May 2021 -
There is a known issue where updating a user may not correctly save. Please update to a version later than May 16th 2021 to remedy the issue

A special debug version of waveplayer is available July 1st 2021

Click [ wavePlayer-min.zip ] to download.

Instructions:
1. Create a new field called 'debug' within the siteconfig table.
2. Set its default value to 0. This means it is turned off by default.
3. Make a backup of /var/www/html/assets/js/wavePlayer-min.js
4. Download the debug version and place in /var/www/html/assets/js
5. Change the debug value in the database to 1.
6. Perform a search and begin to play a call.
The debug window will appear after the search, decrypt and play begins. If the the interaction fails to play take a screen shot of the debug window and send to Support along with a copy of your license file.

Update version of login pageJuly 1st 2021

Now, when a user attemtps to log in with incorrect email or password they are advised to try again.
Previously, they would have only seen the input fields become blank.

Click [SiteLogin.zip] to download the latest version

Fix for processServer issue. July 19 2021

Under some circumstances the accessgroups may not be assigned correctly.
Please backup your current version of processServer.php and replace with this version

Click [ProcessServer] to download the latest version

Software Releases

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Before proceeding you MUST agree to the terms and conditions and End User License [Here]

Unless you have an Extended maintenance contract, you are responsible for download, backup, deploy and testing of any releases.

I acknowledge and accept the terms of the End User License.

As of 24-Sep-2021
current Release version is 6.xxx.xx

Click the link below to raise a support case

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Customer Information - Maintenance Expires

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License Begins : License Dates
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License File for compiled

Apply the license file by navigating to http:///admin. Login with a Super User account.
Be sure to make a backup of the current license file before applying the new file.

Releases - Instructions

Unless you have an Extended maintenance contract, you are responsible for download, backup, deploy and testing of any releases.

A zip fille will contain the updated IAP files.
This may also include updated database schema files.

Please review Notes or readme.txt file if included within the zip package. It will provide any special instructions required to deploy the included packages.

Always check the date of the License File. If new features are addded to IAP they may require an update of the site license to include/exclude these features.
Please compare with the installed license by going to Admin->Setup Features.
If the latest license is not installed IAP may restrict access or deny access to the application.

If there is a newer 'updatetables.php' file included within the .zip you MUST run that script first. It will create any new database fields which will be required by the included scripts

As with any changes it is advisable to backup the original source files before replacing them.

Simply unzip the files into the appropriate folders.

Please check the current database schema and adjust columns as appropriate.
For large installations updating the schema can be expected to be time consuming. Please schedule when there is no load on the database

Unless you have an Extended maintenance contract, you are responsible for download, backup, deploy and testing of any releases.

AVAILABLE DOWNLOADS

By downloading this file you agree to the terms and conditions of the End User License