Clicking on the Download icon will mark an interaction for download.
Multiple rows can be selected.
Bulk interaction download is also available. An audit trail is kept of who requested a download, when and which interactions they downloaded. An archive of a selected interaction can be made which contains audio or video files, associated notes and the original metadata .json file.
The archive is then available to download.
Using the bulk download facility a user can download a set of interactions. Using multiple filters to get the exact set required.